Automated Meeting Evaluation Process

The marketing automation system effectively manages the process of automatically sending surveys assessing meetings with sales representatives. After the meeting ends, the system automatically launches the planned scenario, in which it sends an e-mail to the client with a request to participate in a short evaluation survey. This all happens automatically, without the need for manual intervention. Thanks to this process, our system is able to regularly monitor customer satisfaction and provide valuable feedback that constitutes the basis for continuous improvement of activities.