Everything you have to know
about WhatsApp for iPresso

WATCH EXPLAINER VIDEO

WhatsApp in numbers

WhatsApp is used by more than 2 billion users worldwide and that makes it the most popular messenger in the world! It is also the most popular communicator in the business world. Your customers are already here!

How does WhatsApp work in iPresso and what possibilities does it offer?

All you need to start talking to your customers is their phone number. iPresso will do the rest!

Personalized and automated communication

Create conversation scenarios with your customers depending on the answer they give. This is a new, higher level of conversation on the Customer-Brand line. And it's all based on personalization, which will make your communication even better.

Different types of messages

Unlike SMS messages, instant messengers such as WhatsApp allow you to show your message in a more interesting way. You can choose from classic text, graphic or video messages. And also interactive messages with buttons and lists that make it easier to communicate with your company.

Real-time communication... and much more!

This is the most important thing you can achieve, which is to start a conversation with your customer at the right place and time. With iPresso and WhatsApp integration, it is possible! But that's not all - you can also schedule the communication and start it whenever you want.

Measure the performance of the campaign

That is, what for a marketing campaign is the basis. In iPresso, you will receive a full report on the campaign in WhatsApp. In addition, the history of conversations will be deposited as contact activity in iPresso. In one word, you will get data that you can successfully use in future marketing campaigns.

The synergy of WhatsApp and other communication channels

With WhatsApp, you get such a personalized communication channel as never before. You will reach your customers in every possible place (Mail, SMS, web-push, pop-up), with the difference that with WhatsApp there is two-way communication, that is, almost a real conversation with your customer.

Technology with human touch and real connection.

Direct communication channels compare

SMS
WhatsApp
Direction (in automation)
one-way*
two-way
Measured
limited
yes
Personalization
limited
yes
Price
high
moderate
Privacy restrictions
high
high
Message length
low
moderate
Rich content
no
yes
Deliverability
high
high
Open rate
high
high
CTR
moderate
high
direction (in automation)
SMS
one-way*
WhatsApp
two-way
measured
SMS
limited
WhatsApp
yes
personalization
SMS
limited
WhatsApp
yes
price
SMS
high
WhatsApp
moderate
privacy restrictions
SMS
high
WhatsApp
high
message length
SMS
low
WhatsApp
moderate
rich content
SMS
no
WhatsApp
yes
deliverability
SMS
high
WhatsApp
high
open-rate
SMS
high
WhatsApp
high
CTR
SMS
moderate
WhatsApp
high

* in most cases

See all channels
AS SEEN ON
AND OVER 350 NEWS SITES
Verified by BrandPush.co

Try out iPresso right now

find out yourself why you should trust the magic of marketing automation

iPresso BASIC

  • 30 days free trial
  • commitment-free
  • you operate as you want
Start free trial

iPresso Enterprise

Solutions tailored to your industry. Build a unique advantage with technology and support that understands your business.

Schedule demo