Collect customer feedback, don't hesitate to ask them in the most appropriate communication channels. See what their actions may reveal, check how they move through your website and learn about their behavior and reactions in response to your actions.
Create anonymous surveys and much more. Use single-choice, multiple-choice or open-ended questions. Adjust the interface and get detailed statistics. It's so easy!
Look for insights
Browsing databases can be absorbing. Especially when you come across interesting characteristics and/or discover typical behaviors. Contact Manager supported by survey wizard and notification creator allows you to learn about the real needs of users and customers.