iPresso supports professional marketers. Not only technologically, but also when it comes to the know-how, and the development of their skills.
Every day, our Customer Success team ensures that iPresso users’ needs are met, and supports them in their work. The Customer Development team provides technological support, and Account Managers select the best solutions and keep looking forward.
Each of the iPresso Enterprise customers receives the attention and support of our experts. To this end, we make available a special Service Desk channel, and ensure support from specialists dedicated to specific industries.
Our support processes, which have been developed over many years, are constantly being refined, and are certified with ISO 9001 quality management standard and in line with the SLA requirements.
High standard of service is delivered to professional marketers in the form of Premium Support.We provide the support to customers all over the world.
Support packages tailored to individual needs
We determine the scope of support required, the minimum amount of support time per month, and the methods of providing support.
Workshops and online trainings conducted individually by iPresso Academy at clients' premises or in the form of webinars.
Services that include:
keyboard_arrow_rightdesigning and developing customized iPresso extensions
keyboard_arrow_rightdesigning Landing Pages, e-mails, website components, etc.
keyboard_arrow_rightUX research (eyetracking)
keyboard_arrow_rightCustomer Journey design
keyboard_arrow_rightstrategic consulting in Marketing Automation strategy